FAQs: Title Professionals   Value

How does it work?
1. Title Company invites new (Users) Realtors and/or Loan Officers to Text2Title via text messaging (SMS), or webpage. 2. Information is requested and received via text messages. 3. When information is requested Sales Reps are alerted to follow up sales opportunities.

What are my contract terms?
One and two year contracts are available. Both versions have a 6 month pilot available for higher terms. Longer terms or multiple contracts allow negotiations for discounts.

When can I start using it?
90 days from date on contract if you want your own number. Rollout is March 1st or sooner, once Verisign is complete.

What’s involved with set up?
There is a setup kit with upload templates that will be provided to the TitleCo. A CSV file will be created by the templates which will upload to a website. Information on contacts and administrators will also be gathered in the setup kit.

Where does the value data come from?
Zillow or CyberHomes. If custom sources are preferred, an integration to those data providers will be created for a reasonable cost.

What happens to my deposit?
After 10 days it is applied toward your set up fee. Prior to that it is 100% refundable for any reason.

How do I pay for the service?
We accept checks payable to Evofi Systems and all major credit cards.

Is there additional training available?
Yes we provide a rep and all materials for additional charges. Please contact your Text2Title Agent to discuss further.

Can the service be used in different areas?
The system is fully supported in all of the US and Canada by dozens of mobile carriers. Whether the service can be used in different areas will depend on the title company using the system; if the company has divisions handling the requested states then, yes.

What cell carriers support the service?
Currently, you must have a mobile number with service provided by one of these major carriers: Alltel, Cingular, Cincinnati Bell, Cricket*, Dobson, Nextel/Boost, Rural Cellular, SunCom, Sprint, T-Mobile, US Cellular, Verizon, Virgin Mobile. These other regional carriers are also supported: Centennial, Pine Belt Cellular, Carolina West, Enid/Pioneer, Cellular One of Amarillo, Farmers Cellular, Cellular One of San Luis Obispo, XIT, TMP/Simmetry, Peoples Wireless, Cellcom, Bluegrass Cellular, Appalachian Wireless, Iowa Wireless. *For a monthly fee.

Does the service support multiple users at the same time?
Yes. The system has the current capacity to support thousands of users requesting at the same time, which means that hundreds of thousands of users can be supported, with additional capacity to be added as needed.

Are there usage limits?
Any system has limits. Currently over 200 requests can be handled per second, allowing for hundreds of thousands of users--maybe millions--to be signed up for the service. Additional capacity will be added as needed.

Are other states available?
Everyone uses “title” or “escrow” in all areas. Messaging will send you a question as to which Title Co you wish to retrieve information from if user is signed up with multiple title companies.

Where do I get support?
The preferred method is to have the titleco establish a support structure for its clients. But if that structure doesn’t have the answers the titleco should call Evofi; which will count towards the 20 calls per month that will be free.

What is your redundancy?
We have redundant servers with redundant components in each server, as well as redundant internet connections inside a redundant co-location facility. Uptime guarantee varies by carrier, with a response returned in 10 seconds 90% of the time, and within 20 seconds 99% of the time.